Additionally we ask that you do not send sorted bulk. Bulk that is sorted by sets, editions, or rarity are considered to be “sorted bulk”. However, different bulk types must be clearly separated from each other and all bulk must be easily discernible from the actually singles in your order.
All purchases are subject to the policies on this page. Our buy lists are provided for your information only and should not be considered an offer to buy. Buy list prices and quantities in demand are subject to change at any time, for any reason.
Sending us an item constitutes an offer to sell the item "as is". TrollAndToad.Com reserves the right to refuse any offer made to us. TrollAndToad.com reserves the right to limit the quantity of items submitted as well as to refuse a sale at any time, for any reason. If you have any questions, please e-mail: email@example.com.
1.) Locate the Game
When you click on the buy list banner it will direct you to a page showing all of the different games you can sell. Clicking the banner of the game you are interested in selling will then bring up a list of all items that we are currently buying for that game. Please note only one game may be sold per buy list order (i.e., if you want to sell us both Yu-Gi-Oh! and Pokemon cards, you'll have to make separate buy lists).
2.) Fill in Your List
Now that you are on the game page, simply locate the items you wish to sell (try using Ctrl+F when viewing some of the larger lists). You will notice that along with the name of each item is also listed the edition, condition, current price offered and max quantity we are buying. On the far right hand side of the list you will see a blank box next to each item. Please enter the quantity that you wish to sell for each item and then click submit (located on the buy list total window, the top, and the bottom of the page). Clicking submit will bring you to the Order Confirmation page. You must check the box at the top of the page agreeing that you have read these instructions and will abide by our polices.
Before finalizing your order we ask that you please check back through it to ensure its accuracy. Any order that is received with excessive errors will not be processed and will be returned. Repeated violations may result in TrollAndToad.Com terminating your selling privileges.
Please note we also offer the option to download our buy list as a spreadsheet. This is useful for larger orders which can take a while to complete. The link to download our buy list can be found at the top of any products buy list page along with instructions for submitting the completed spreadsheet. Please note that our buy list is updated frequently and prices are subject to change. At the time you submit your completed spreadsheet the website will advise you of any changes to the sell price for the items you have listed.
3.) Enter Your Payment Information & Notes
*Payment amount is not finalized until after we receive your package and verify its contents.
You will be given multiple options for payment. Select the one that best suits your needs, and please make sure all payment information provided is correct before you confirm. If requesting payment via PayPal, please be sure that you provide us with the correct email address for your PayPal account. If requesting payment via check, please be sure your account name and address are listed correctly. The check will be made payable to the name you provide at the time you place your buylist sell order. A check will not be reissued if the information you provide is incorrect.
If the total for your order is greater than $3000.00 we ask that you also contact us at firstname.lastname@example.org to schedule proper payment.
You may change your payment type at any time before your order arrives at TrollAndToad.Com. To do this, go to: My Account > Buy List Order History. As long as the status is ‘In Transit’ you will be able click the payment method for that order and change it. Once we have received your order, the payment type may no longer be changed.
Your Payment Options
Check: A check will be mailed to you.
Paypal: Upon selecting this you will be prompted to enter your PayPal address. Your money will be deposited to the provided paypal account. You will receive less than the finalized total after PayPal fees.
Website Credit: Your TrollAndToad.Com account will be credited the finalized amount. If the amount for a single order is greater than $20.00, you will receive an additional 25% credit.
There is also an area for you to include any notes that you feel are pertinent to your order.
After you have verified all payment information, confirm your order, then print the invoice to be included with your package.
4.) Pack and Ship Your Items to Us
Domestic orders must be received within ten (10) business days of the date the buy list was submitted (orders shipped from outside the US are given twenty (20) business days to arrive at our facility). We strongly suggest that you choose a shipping method that includes both delivery confirmation as well as insurance. Please be sure to pack your items securely. TrollAndToad.Com is not responsible for packages not received. Please note that if your package appears damaged it will be immediately refused upon delivery and returned to you.
Note: Most of the damaged packages we receive are large packages containing bulk cards. When packing these types of orders we recommend that you ensure there is no empty space for the cards to shift about. Also, please be aware of how heavy the box is after packing. You may want to double box heavy packages to ensure they are not damaged in transit.
If you have multiple buy lists you can send them together in the same package. However, if doing so you must write each individual order number you are sending on the outside of the box. Below is an example of how the order numbers need to be written:
Sell Order # 11111, 11112 and 11113
250 American Greeting Card Rd
Corbin, KY 40701
Failure to adhere to this policy will result in your additional orders being returned or not being processed. We are not responsible for any order that is lost due to a violation of this policy.
We ask that you do not send product for a single order in multiple packages. Your order can not be processed until all packages arrive at our facility and just because it was shipped at the same time does not mean it will arrive altogether. If you must separate the order into different packages, please clearly label the outside of the box as to how many packages are being sent in total and which package each is. Also, please be sure to write the order number on the outside of each package. For example; Order # 11111 box 1 of 5, Order # 11111 box 2 of 5, etc.
Please be sure to always write the sell order number on the outside of your package.
We do not Accept C.O.D.
Put the items in the order of your invoice, failure to do so may result in a sorting fee of 25% of your entire order total. Please make sure that your bulk is easily discernable from your singles, include a print-out of your invoice, and finish packing your order.
Cards may not be shipped in binders, 9 pocket pages, or sleeves. This helps expedite the time it takes us to process your order. We reserve the right to refuse any buy list orders that do not adhere to this rule.
Sort your miniatures by set and store in bags, make sure the stat cards are included and set sorted in numerical order. Failure to do so may result in a sorting fee of 25% or more off your entire order total. Include a print-off of your invoice and finish packing your order.
Ship Your Order to:
Sell Order # (Your order # here - e.g., 58182 )
250 American Greeting Card Road
Corbin, KY 40701 USA
5.) Order Check In & Payment
Upon receiving your package, we will confirm the contents of your order. Throughout this process there are various things we look at that may change the total of your order. We will make sure that the item(s) are correct, meet our grading standards, and are authentic. If there are issues with your order, or if we receive it after ten (10) business days (twenty (20) business days for international shipments), we will send you an updated offer via email. You will have three (3) business days to respond to our counter offer. If we do not receive a response within the three (3) day period, we will assume you have accepted the offer and process your payment with the appropriate deductions applied. If you wish to have any of the items returned, you must request this at the time you accept the deduction. Please note that once the deduction is accepted (this includes deductions that did not receive a response), any item received will then be considered property of TrollAndToad.Com and will no longer be eligible to be returned.
Should you decline the counter offer, TrollAndToad.Com will return your order to you at our expense.
Generally, payments are made within 10 business days of the order being processed. However, checks can take up to four weeks to process.
Website credit is automatically applied to your next purchase at TrollAndToad.Com. You can check how much website credit you have by going to: My Account > Credit History.
You can check the status of your order by going to: My Account > Buy List Order History. There will be a column displaying the order's status; simply locate the specific order number you are looking for.
In Transit: Your order has not arrived or has not been checked in yet.
Arrived at TrollAndToad.Com: We have verified that your package has arrived at our facility.
Processing: We are currently evaluating your order to verify its contents. If any problems are found, you will be contacted via email.
Waiting for Customer: If your order has an issue, such as a deduction, we have sent you an email and we are waiting for a response.
Confirmed, Pending Payment: We have confirmed your order or you have accepted our counter offer, and are now in the queue to be paid by our accounting department.
Complete: We have sent your payment.