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 If you are new to the site, click here! Our Buy Lists
Home > Buying
 
Our Buy Lists and Policies [Our Conditions Page]

Please note all purchases are subject to our written buying policy, detailed at the end of each buy list and on the below FAQ. These lists are provided for your information only. These lists are not an offer to buy any items listed. Sending us an item constitutes an offer to sell by your part the item "as is". Troll And Toad reserves the right to refuse any offer made to us.

Thank You,
Buying Department, Troll And Toad <buyer@trollandtoad.com>

Frequently Asked Questions (FAQs)

 
How do you grade your products?
Will you buy an item that is not listed on your buylist?
Do you offer a trade bonus?
How long does it take to receive payment?
Do you always pay the full amount of what I ask for?
Who is responsible for shipping costs?
Can I ship you items via COD?
Will you buy all the items that I send you?
How do I send you the items that I wish to sell?
 
Q: How do you grade your products?
A:
Each product we purchase is carefully evaluated by a person with over five years of experience in grading collectible products. Please review the corresponding condition guide with product that you wish to send. <top>
 
Q: Will you buy an item that in not listed on your buylist?
A:
Yes and no. No, we will not puchase individual items that are not on the corresponding buylist page. However, we are always interested in collections - regardless of the content! If there are items in the collection, which are not on the buylist - we will offer a price and purchase the item as "part of the collection". <top>
 
Q: Do you offer a trade bonus?
A:
Yes, we will issue you a bonus if you prefer to receive website credit as your form of payment. See the buylist for which you are sending in product to see the bonus that applies to that type of product. <top>
 
Q: How long does it take to receive payment?
A:
Typically 2 weeks after receiving items, this allows us to confirm there are no issues with the condition of the items. If we would alter the price - we will contact you, and if the offer is approved, payment will be issued (sent) within 5 business days of your acceptance of the offer if selecting PayPal. Checks can take 4 weeks to process. This process can be expedited if you contact our buyer beforehand with a list of the items, confirm a price, sort the cards according to the invoice and include the invoice with your payment information (regardless of type) along with the package. <top>
 
Q: Do you always pay the full amount of what I ask for?
A:
Yes, that is our goal. However, if we disagree with the grading on an item you sent, or we do not need as many copies of an item you sent, or if your package took longer than a week to arrive after our email confirmation and our buy prices have changed significantly in that time frame, or if an item is incomplete (ie: complete card set that isn't really complete, mini missing a stat card, board game with missing parts, etc) we will send you an offer indicating why we are offering a different amount.

If you do not agree to the updated price, we will ship any items that you no longer want to sell us at the new price (at our expense). Please note that all items must be received within (7) days of our buyer confirmation email - or buyprices are subject to change.
<top>
 
Q: Who is responsible for shipping costs?
A:
You are responsible for paying the shipping costs of the items that you send to us, including any insurance that you put on the package. We are responsible for paying the shipping costs of any items that are being returned to you, including insurance. <top>
 
Q: Can I ship you items via COD?
A:
You cannot ship to us COD, because we accept all shipments strictly on an approval basis. This means that we examine them before we issue payment and cannot pay for items as soon as they arrive to us. <top>
 
Q: Will you buy all the items that I send you?
A:
We reserve the right to refuse to buy any items sent to us. If we do not want to make an offer on any or all of the items, we will pay to have them returned to you (at our expense). <top>
 
Q: How do I send you the items that I wish to sell?
A:
First, e-mail an alphabetical list by set of the cards and/or items to buyer@trollandtoad.com. Make sure you list the price we are paying from our buylist next to each item, and indicate at the end of your email your preferred payment method. Once we approve your list, please ship the items to us at the following address:

TrollAndToad.com Buying Dept.
ATTN: Card Buyer
250 American Greeting Card Rd.
Corbin, KY 40701

Please include the following: 

  • A printout of the e-mail you received back, confirming the deal - with the list of the included items (with your preferred payment method clearly stated).
  • Insure the package for the agreed upon amount (this is for your protection).
  • Ship all cards in boxes (packed for safety). Do not ship in 9-pocket sleeves. Please make sure that all items are sorted according to included invoice.
  • Write your full name, address, phone number and e-mail address on the print-out in the box. If you don't have a printer, write out the email you got back on pieces of paper with all the information we asked for.

NOTE: We are not responsible for your cards and/or items until we receive them. Please ship all items insured. 

<top>
 
Here is an example of the information that we need:

Jane Smith
1234 Main Street
Columbus, OH 12345
Ph. (555) 555-5555

Email: janesmith@email.com

Darksteel Aether Vial NM (1) $7.00
Acquire Board Game (3M)(Wooden Pieces, 1962)NM (1) $50
Bulk Pokemon Holo Rare (30) $.25 ($7.50)

I wish to be paid via check

This is an example of the information we need, and is no way indicative of current buyprices for the products mentioned.
 

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Website data last updated
February 08, 2012 at 12:06 PM EST

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